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The Women’s Business Enterprise National Council (WBENC)

EXPERIENCE THE MCS CULTURE OF KINDNESS!

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The Benefits of MCS’s Culture of Kindness

business solutions ann arbor

Have you recently had repairs done to your business-class printer but were unsatisfied with their customer service?

Did you have to wait a long time for someone to speak with you, or to get the problem resolved?

As a small business owner, it’s frustrating when your business is ground to a halt because of a small issue like a jammed printer, or streaky printing.

As the owner, you don’t want to spend your time trying to troubleshoot when you could be using your valuable time to grow your business. We want to be more than just your printer repair company. We want to help you with all your business needs! 

We spend professional development time each week networking and developing relationships with other small businesses in our community. Chances are we know and trust someone that may be able to help you with insurance, business banking, office renovation, party planning, marketing, and more.

Customers say they love working with MCS because: 

  • Michigan Computer Supplies offers FREE same or next day delivery on most OEM and compatible toner cartridges. We stock a wide variety of printer cartridges that can be hard to find locally. Our customers love our competitive pricing too!
  • Our customers love our on-demand delivery for their custom label stock. We store your inventory of blank or custom printed labels and provide what you need when you need it.  
  • Both OEM and compatible toner cartridges can fail, so it’s important to be sure that they are backed by a solid warranty. OEM toner has a 30-day manufacturer warranty from the purchase date. MCS customers who purchase compatible toner cartridges are always covered by our “no-questions asked” immediate replacement policy.

“The folks at Michigan Computer Supplies are remarkably easy to work with, super nice, and quick! They get back to me right away and deliver immediately it seems. And as a non-profit theater, they are very supportive. They are generous to all of us in the non-profit world. This is the ideal business model, as far as I'm concerned: really friendly people, great customer service and support of us little guys.”

- Suzi Peterson, Managing Director Ann Arbor Civic Theatre

MCS wants to help you grow your local business by streamlining your processes for printer ink maintenance and delivery, printer repair, and more!

We truly care about the Ann Arbor community and want to continue to build relationships with small businesses and non-profit organizations. We can help with all your printer, labeling, and printing needs, including finding hard-to-get printer and computer parts, helping find supplies and other business solutions, and on-location printer repair in Ann Arbor and the surrounding areas.

Wouldn’t it be awesome to be an MCS customer? Don’t miss out on these valuable benefits! Send us an email or call us today.

I have worked with Michigan Computer Supplies for about two and a half years. They supply us with 5-10 toner cartridges each month for about 17 printers, of which some are large volume printers. We use both their refurbished and original manufactured toner depending on the device. I believe the refurbished cartridges work just as good as the originals. We also order Zebra printers and labels, Ethernet cables, bar code scanning devices and more. You name it. They have it. Occasionally we have also purchased printer devices and have had items repaired by them as well. I typically call once a week because we go through so much toner. When I call to let them know that we are getting low on supplies they are very efficient with their response time. Kyle delivers new toner by the next day and removes the old cartridges and recycles them. In addition, Jessica often mentions other cost saving measures such as quantity price breaks or recommends a compatible refurbished cartridge to save money. They try to give their customers the most bang for their buck! They are a great group of people to work with. They are very customer oriented and go above and beyond expectations. We recently had a specialized fax machine stop working that would cost $2,000 to replace. I spoke with Chris and he did some research and within 30 minutes called back with a suggestion of another device that would fit our needs for only $ 400.00! They really care about their customers.

B. Gibson

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