Toner 101

Do you know the difference between compatible toner cartridges and OEM toner cartridges

What about refilled, re-manufactured and refurbished cartridges?

We’re sharing the basics with you below in Toner 101!

OEM Toner Cartridges – These letters stand for original equipment manufacturer. So, if you're using a Hewlett Packard (HP) printer, there's a special HP printer cartridge for it. This OEM toner is precise, which means you can expect very good print quality, but it can come at a much higher price than remanufactured toner. Printer companies make their money on toner because it's a consumable that regularly needs to be replaced. They sell the printers at low cost, but they come with "starter" cartridges, which may last only long enough to get the printer functioning. You then spend big bucks for a toner cartridge or a whole set of toners. It is also true that OEM cartridges occasionally fail.  Since they're OEM, the end users often consider them empty and send them off for recycling.

Compatible, Recycled, Remanufactured, or Refurbished Toner Cartridges – These toner names are all interchangeable. They started out as an OEM cartridge but have been reused in various ways and resold again. When you purchase from reputable companies like MCS, the remanufactured cartridges are disassembled, cleaned, and tested with most parts replaced before filling the cartridge with new toner. When this process is done correctly, the cartridge will often perform as well as the original.  Some remanufacturers use better quality parts than others. Beware of companies that sell the cartridges for much less at prices that seem too good to be true. They often simply drill a hole in the plastic shell and refill it with toner and insert a plug. All gears and other parts are unchanged and left untested. It's these "Drill and Fill" companies that give compatible toner cartridges a bad name. 

Defective Toner – One of the most frustrating things in an office is experiencing a defective toner issue during a large print job!  Did you know that most OEM toner cartridges are only guaranteed by their manufacturers for 30 days from the date of purchase? This makes it hard for companies to stand behind them and offer no-cost replacements. However, compatible toner cartridges are guaranteed through their entire life at Michigan Computer Supplies. We are able to determine their life by running page counts on each cartridge compared with the cartridge yields. MCS offers a NO-QUESTIONS-ASKED guarantee on all of our compatible toner cartridges. If your print quality becomes undesirable even 75% of the way through the life of a cartridge, call us and we’ll make arrangements to bring a FREE replacement right away. What if a toner cartridge should fail and dump in your machine?  No worries!  MCS will come right away and will provide a FREE printer cleaning and a replacement toner.  We strive to take the risk out of using compatibles, allowing businesses to confidently enjoy 30-60% savings off of OEM toner prices.

When purchasing cartridges through Michigan Computer Supplies, Inc., you'll not only get excellent and friendly service, you’ll also save money, keep extra waste out of the landfills and support a local business!

We encourage you to give our compatible toner cartridges a try.  Please Call us today to learn more!


With our “No Questions Asked” replacement policy we’ve taken the risk out of buying compatible toner cartridges.

What are you waiting for?  Give us a call today! 




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