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5 Questions to Ask When Hiring Printer Repair Services

printer repair ann arbor

There’s no doubt about it, you’ll need service on your printer sooner or later, but how do you choose the right printer repair company?

At MCS, we’ll come to your office, answer your questions, and make sure you’re back up and running in no time. If you’re trying to decide which repair service is best for you, consider these questions:

  1. How many years of experience do they have? You shouldn’t rule out start-up companies, but companies with established reputations can be easier to research with reviews online. You can read many MCS reviews here.
  2. Do they specialize in the brand of printer you use? Some companies specialize in certain brands. To make sure you’re getting the best service possible, ask first.
  3. Are you certified? We’re an HP Authorized Service Provider (ASP) and have an experienced technician on hand. Our technical staff services nearly all makes and models of print devices. 
  4. Do they offer routine maintenance for printers? It’s important to keep all of your printers properly maintained so they keep running and working when you need them the most.
  5. Are there technicians available? How long will you have to wait for a service call while you’re stunk in limbo. Hire a printer repair company in Ann Arbor you can trust to get the job done right and in a timely manner.

Why Hire Local Printer Repair Services in Ann Arbor?

MCS has worked hard to build relationships with many small businesses in the greater Ann Arbor community. We want to be more than just your printer repair company. We want to help you with all your business needs! 

“Without a doubt the best customer service you can find! These guys truly care about fulfilling your needs. I highly, highly recommend them for repair work or just general service and orders and everything in between! They will go above and beyond to make sure that you are satisfied. Thank you, Chris, Jessie, and Kyle, for everything you do!”

Joseph Mlinac, Google Review

Call MCS for All Your Printer Repair Needs in Ann Arbor!

We truly care about the Ann Arbor community and want to continue to build relationships with small businesses and non-profit organizations.

We can help with all your printer supply, labeling, and printing needs, including on-location printer repair for your printer repair needs in Ann Arbor and the surrounding areas.

If you’re purchasing a new laser printer or need advice about which printing solution is best for your home or business, we can help. Contact us today to discuss your needs!

I have worked with Michigan Computer Supplies for about two and a half years. They supply us with 5-10 toner cartridges each month for about 17 printers, of which some are large volume printers. We use both their refurbished and original manufactured toner depending on the device. I believe the refurbished cartridges work just as good as the originals. We also order Zebra printers and labels, Ethernet cables, bar code scanning devices and more. You name it. They have it. Occasionally we have also purchased printer devices and have had items repaired by them as well. I typically call once a week because we go through so much toner. When I call to let them know that we are getting low on supplies they are very efficient with their response time. Kyle delivers new toner by the next day and removes the old cartridges and recycles them. In addition, Jessica often mentions other cost saving measures such as quantity price breaks or recommends a compatible refurbished cartridge to save money. They try to give their customers the most bang for their buck! They are a great group of people to work with. They are very customer oriented and go above and beyond expectations. We recently had a specialized fax machine stop working that would cost $2,000 to replace. I spoke with Chris and he did some research and within 30 minutes called back with a suggestion of another device that would fit our needs for only $ 400.00! They really care about their customers.

B. Gibson


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