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Printer Repair Service Checklist

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Have you transitioned to working from home since the pandemic hit?

Does it look like you’re going to be working and printing office documents remotely for the foreseeable future?

Working from home has its pros – no commute, sweatpants, endless coffee… but the cons include technology problems that you have to solve on your own with remote help from an IT person.

If you have printer issues, that can be a whole other level of frustration, especially if your home printer isn’t suited to the high volume you might have been printing on your business-class machine at your office.

Before you call a printer repair service or spend a lot of money to repair your printer, ask yourself these questions:

  1. Do you have an inkjet printer costing $150 or less?
  2. Could your printing needs be solved by a quick trip to the office?
  3. Would replacing your printer for a higher quality machine be a better investment?

If you answered yes to any of these questions, hiring a printer repair technician to come to your home or bringing your inkjet printer to a repair shop might not be the best option.

While some repairs can be done on site, others will require parts and a technician. When labor costs are involved, the bill for repair can quickly skyrocket. When deciding whether to repair or replace your printer, consider the total costs of replacement parts and labor. Additionally, many parts for home inkjet printers are just not available, making the process moot.

MCS recommends choosing the right printer for your needs, whether that’s only printing once every few days, or printing several documents every hour. The type of printer you need and the quality of printer necessary will depend on how often you use it, and what you’re using it for. Read more about how to choose the right printer here!

If you think your home printer is worth having serviced, MCS is ready to help!  Instead of paying for a full hour of service to simply have your printer looked at, MCS offers a $25 printer assessment fee.  Our technician will diagnose the issues and let you know if the machine can be fixed along with an estimated cost of repair, including parts and labor.  When a repair does make sense, MCS will apply this $25 printer assessment fee toward the first hour of labor.  

To read more about our printer repair service for businesses and business-class machines (including our hourly rate), please click here.

We truly care about the Ann Arbor community and want to continue to build relationships with small businesses and non-profit organizations.  We have the ability to help you with all your computer, labeling, and printing needs, including on location printer repair service in Ann Arbor and the surrounding area.

Contact us today to discuss your needs and to schedule a checkup for your printer.

We are very happy with the service we receive from Michigan Computer Supplies. They provide a great product and a great service to support their products. We typically purchase refurbished, MCS compatible toner for four printers. They are very prompt, friendly and knowledgeable. When we had a few small issues with the refurbished cartridges they came out either that day or the next and replaced them free of charge!

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