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The Women’s Business Enterprise National Council (WBENC)


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Business Class Printers vs. Consumer Printers

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If you’re a small business owner, you’ve probably weighed the cost of a business class printer or computer versus a small desktop printer from an office supply store.

Even though the cost may be better for your bottom line, there’s a good reason home printers are cheaper! They’re less efficient, and their lifespans aren’t as long as business class printers. Even if your business only prints a handful of things each day, it’s worth investing in a bigger machine that will need less maintenance over time or have to be replaced after only a few years.

Home printers are:

  • Designed for printing occasionally, rather than every day
  • Replacement ink cartridges for home printers don’t last as long, only being able to print an average of 200 to 300 pages
  • Home printers often aren’t worth the cost of repairs, if needed

Business class printers:

  • Are designed to reliably print, copy, and scan hundreds of pages each day
  • Can print more pages per ink cartridge, so your toner costs aren’t as high each month
  • Business class printers can be maintained regularly almost like a car, and last years in your office without needing to be entirely replaced

Repair or Replace: Ask Yourself These Questions

Before you make the decision to repair or replace your inkjet printer, ask yourself these questions:

  • Have you been printing frequently?
  • Is your printer still under warranty?
  • Are you using an older model printer?
  • How much is the hourly rate for printer repair services?

MCS offers a $25 printer assessment. One of our technicians will diagnose the issue(s) and provide an estimated cost of repair. If the cost is not worth the labor rate, we’ll let you know so you don’t waste your money or your time. If we think buying a new printer is the best option for you, we’ll let you know about that too, and we can even make recommendations about how to go forward and what printer to choose.

Like cars, plumbing, or heating, it is difficult to find a business class printer repair center you can count on. If a machine is older or has a repair that would exceed the cost of replacement, we aren’t against telling you it's not worth the cost of fixing.

Contact us today to learn more!

I have worked with Michigan Computer Supplies for about two and a half years. They supply us with 5-10 toner cartridges each month for about 17 printers, of which some are large volume printers. We use both their refurbished and original manufactured toner depending on the device. I believe the refurbished cartridges work just as good as the originals. We also order Zebra printers and labels, Ethernet cables, bar code scanning devices and more. You name it. They have it. Occasionally we have also purchased printer devices and have had items repaired by them as well. I typically call once a week because we go through so much toner. When I call to let them know that we are getting low on supplies they are very efficient with their response time. Kyle delivers new toner by the next day and removes the old cartridges and recycles them. In addition, Jessica often mentions other cost saving measures such as quantity price breaks or recommends a compatible refurbished cartridge to save money. They try to give their customers the most bang for their buck! They are a great group of people to work with. They are very customer oriented and go above and beyond expectations. We recently had a specialized fax machine stop working that would cost $2,000 to replace. I spoke with Chris and he did some research and within 30 minutes called back with a suggestion of another device that would fit our needs for only $ 400.00! They really care about their customers.

B. Gibson


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